Privacy Policy

Welcome to the privacy policy for Rancho Appliance Repair. We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and share information about you when you use our website or contact us through our call request form. By using our website or contacting us, you agree to the practices described in this policy.

Information We Collect

When you visit our website, Rancho Appliance Repair may collect non-personal browsing data through the use of cookies or web beacons. This data helps us improve your user experience by analyzing how you interact with our website. Additionally, when you submit a call request form or contact us by phone, we collect personal information such as your name, phone number, and email address.

How We Use Your Information

The information we collect is used to provide you with the services you request, including contacting you via phone, email, or text for service-related purposes. By providing your information, you consent to our use of it for these purposes. We do not process transactions or collect any credit card information through our website.

Sharing Your Information

Rancho Appliance Repair may share your information with our trusted partners to fulfill operational and service needs. These partners are required to protect your information and are prohibited from using it for any purpose other than providing services to us.

Your Rights and Choices

You have the right to opt-out of receiving communications from us or our partners at any time. To do so, please contact us at (213) 533-2697. It's important to understand that opting out may impact our ability to provide certain services to you.

Dispute Resolution and Limitations

By using our website or services, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services provided. Any claims you may have are subject to a maximum compensation limit of $100. Additionally, you agree to bear your own legal fees and expenses in the event of a dispute.

Data Security

We take reasonable precautions to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

Rancho Appliance Repair reserves the right to update or modify this privacy policy at any time. We encourage you to review this policy periodically for any changes. Your continued use of our website or services following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at (213) 533-2697.